The Matrox Imaging Advantage
Assured quality & longevity
We adhere to industry best practices in all hardware manufacturing and software development; product designs pay careful attention to component selection to secure consistent long-term availability. Matrox Imaging is able to meet Copy Exact and Revision Change Control procurement requirements in particular circumstances, backed by our dedicated team of QA specialists.
Trusted industry standards
Matrox Imaging champions industry standards in our design and production. We leverage these standards to deliver quality compatible products, protecting our customers’ best interests by ensuring our hardware and software components work with as many third-party products as possible.
Comprehensive customer support
Our devoted front-line support and applications teams are on call to offer timely product installation, usage, and integration assistance. Matrox Professional Services delivers deep technical assistance to help customers develop their particular applications in a timely fashion. Services include personalized training and device interfacing as well as application feasibility, prototyping, troubleshooting, and debugging.
Tailored customer training
Matrox Vision Academy comprises online and on-premises training for our vision software tools. On-premises intensive training courses are regularly held at Matrox headquarters, and can also be customized for onsite delivery. Vision Academy online training platform hosts a comprehensive set of on-demand videos available when and where needed.
Long-standing global network
Matrox Imaging customers benefit from a global network of distributors who offer complementary products and support, and integrators who build customized vision systems. These relationships are built on years of mutual trust and span the globe, ensuring customer access to only the best assistance in the industry.